For over 14 years, Parcelforce Worldwide has provided a vital link for British businesses needing to send express shipments internationally and in the UK. We have a long history as part of the Royal Mail Group and pride ourselves on the dedication of our people to deliver high quality services for over 30, 000 customers across the country.
Recent years have seen enormous changes in the market place and Parcelforce Worldwide has responded with major investments in technology and, in 2000, the opening of an impressive operational hub in Coventry. As we compete in an open market, we recognise that our customers have a choice and we aim to offer all our customers with high quality and fairly priced services, no matter their size.
At Parcelforce Worldwide, we realise that we’re delivering more than parcels. We’re also delivering a commitment to you and your businesses.
Every single parcel you entrust us with is a confirmation of your confidence in us. How we respond is a measure of our success. So we strive to meet and achieve your expectations every step of the way.
Everyone that works for us has the responsibility for creating a smooth and efficient service. Our intelligent use of technology also helps ensure we stay one step in front.
In our determination to be the voice of the industry, Parcelforce Worldwide is always thinking ahead for you.
Our business is now set to prosper and we look forward with confidence to meeting and exceeding the needs of our customers in the future.
- Angela 1958
still waiting for delivery that arrived 5 days ago. Had I realised it would take so long I would have paid extra to arrive by U** Parcelforce has had it longer than it took to arrive from America.3 months ago#EE969842610CN
- Pissed off customer
Crap delivery by parcelfirce
Been waiting 5 days for parcel which is meant to be next day. What a ******g joke of a company. Avoid at all cost!! Not even worth 1 star!6 months ago#Crap #rubbish #express
I WOULDNT GIVE IT ONE STAR - 24HR EXPRESS DELIVERY 5!!!! DAYS LATER NOTHING DO NOT USE AVOID AT ALL COSTS THE SOONER THEY ARE SOLD OFF THE BETTER7 months ago#24HR EXPRESS
- Ervin Woolley
Parcel Force is a joke
Now I'm not very happy with the running of this company i ordered a unit from America it was sent through USPS and that was as far as i knew i had to go onto there web site only to see that there as been some attempt to make a delivery at my address i had contacted royal mail who knew nothing about my parcel because i gave them my tracking number i had to phone USPS only for them to tell me its parcel force who are handling my goods so i got an message to say they made an attempt on Monday 12th and Tuesday 13th so i sent and email on the same evening 30th to let them know i will be at home and to come by midday i stayed in until 4.30 pm no parcel i made call earlier in the day to be told my parcel was at the perry barr branch so i got down to perry barr only to be told that it was on the truck and the trunk was outside my flat so i said i was told it was here in perry barr by one of your agents and further more where is the prove that they have made attempt to deliver at my address because i haven't seen any card at any given time now they are telling me its going to be return back to sender and I'm really upset about this because this unit as cost me £200 and to be honest I'm going to send this email to watch dog and the evening mail because I'm really not happy with your service i need answers16/11/2012#No ratings
- trickytrev:happens all the time!delivery attempt but no card.just happened to me again with parcelforce.
terrible service!! had to ring the bell at 8.05 to open up!! they said they were under staffed and could not get my parcel till after 2 --get some decent workers parcel force!!!! parcel has been in uk for a week06/06/2012#jokers
- MR K V COOPER:Made a verbal request for information on a parcel from China which had sat around Coventry Int Hub now for over 18 hours. Parcel on Express 24 ! First time connected person pulled the plugupon answering. Second time through to an operative at 16.04hrs today 30th. Totally unhelpful , bored and he pulled the plug. No wonder you don't want privatisation !!
- parcelforse:joke ov a service not goin there again
- Jim Halpert
Lost my parcel, never use again26/04/2012#Poor service
- alexander porter
parcel farce fails again. an item i ordered flies from Japan and takes two days to reach the UK. and then it sits for over two weeks in coventry and no one bothers to inform me, i have to search for the item that is missing17/04/2012#poor service
- Brandon Leslie
I`m more and more impressed by their services. They never lost my package and they are always on time, and whenever I talk to the staff they are very very friendly. I recommend them.31/03/2011#package #mail #delivery #service
- trickytrev:you are either very lucky or work for parcelforce
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