Parcelforce Worldwide, Coventry

Unit C4, Ibstock Road, Three Spires Industrial Estate
CV6 6JR Coventry - Longford
West Midlands
0844 209 6159 Call
0844 800 4466 Call
Updated more than 6 months ago | Claim This Business| Report Incorrect Data



For over 14 years, Parcelforce Worldwide has provided a vital link for British businesses needing to send express shipments internationally and in the UK. We have a long history as part of the Royal Mail Group and pride ourselves on the dedication of our people to deliver high quality services for over 30, 000 customers across the country.

Recent years have seen enormous changes in the market place and Parcelforce Worldwide has responded with major investments in technology and, in 2000, the opening of an impressive operational hub in Coventry. As we compete in an open market, we recognise that our customers have a choice and we aim to offer all our customers with high quality and fairly priced services, no matter their size.

Company description
At Parcelforce Worldwide, we realise that we’re delivering more than parcels. We’re also delivering a commitment to you and your businesses.

Every single parcel you entrust us with is a confirmation of your confidence in us. How we respond is a measure of our success. So we strive to meet and achieve your expectations every step of the way.

Everyone that works for us has the responsibility for creating a smooth and efficient service. Our intelligent use of technology also helps ensure we stay one step in front.

In our determination to be the voice of the industry, Parcelforce Worldwide is always thinking ahead for you.
Our business is now set to prosper and we look forward with confidence to meeting and exceeding the needs of our customers in the future.


Barry Riches
1 Stars

Ludicrous 'Extras'

20 March 2014

Quick follow up to my last posting. I have now discovered that my £15 Japanese shirt plus £11 postage has incurred £18-65 import duty AND Parcelforce will charge me a further £13.50 for holding fees - making a £60 T shirt I also will have to drive to my local depot to collect it! NEVER AGAIN - ParcelFARCE.
Tags: #The £60 T ShirtWrite comment    Report abuse

Barry Riches
1 Stars

Delayed parcel

18 March 2014

A T shirt arrived at Coventry parcel force just 3 days after leaving remote, rural Japan. One week later I am still awaiting delivery the 70 miles down M1. What a useless bunch of imbeciles !!
Tags: #Japan– UK – HopelessWrite comment    Report abuse

1 Stars

delayed parcel delivery

30 January 2014

sent a very late christmas gift to my daughter in the US last 14 january but based on tracking record,it hasn"t been dispatched and still in coventry depot! what"s wrong?
Tags: #disappointed customerWrite comment    Report abuse

Angela 1958
1 Stars

awaiting delivery

12 August 2013

still waiting for delivery that arrived 5 days ago. Had I realised it would take so long I would have paid extra to arrive by U** Parcelforce has had it longer than it took to arrive from America.
Tags: #EE969842610CNWrite comment    Report abuse

Pissed off customer
1 Stars

Crap delivery by parcelfirce

13 May 2013

Been waiting 5 days for parcel which is meant to be next day. What a ******g joke of a company. Avoid at all cost!! Not even worth 1 star!
Tags: #Crap#rubbish#expressWrite comment    Report abuse

1 Stars


, 07 May 2013

Tags: #24HR EXPRESSWrite comment    Report abuse

Ervin Woolley
1 Stars

Parcel Force is a joke

16 November 2012

Now I'm not very happy with the running of this company i ordered a unit from America it was sent through USPS and that was as far as i knew i had to go onto there web site only to see that there as been some attempt to make a delivery at my address i had contacted royal mail who knew nothing about my parcel because i gave them my tracking number i had to phone USPS only for them to tell me its parcel force who are handling my goods so i got an message to say they made an attempt on Monday 12th and Tuesday 13th so i sent and email on the same evening 30th to let them know i will be at home and to come by midday i stayed in until 4.30 pm no parcel i made call earlier in the day to be told my parcel was at the perry barr branch so i got down to perry barr only to be told that it was on the truck and the trunk was outside my flat so i said i was told it was here in perry barr by one of your agents and further more where is the prove that they have made attempt to deliver at my address because i haven't seen any card at any given time now they are telling me its going to be return back to sender and I'm really upset about this because this unit as cost me £200 and to be honest I'm going to send this email to watch dog and the evening mail because I'm really not happy with your service i need answers
Tags: #No ratingsWrite comment    Report abuse


by on 31 March 2013

happens all the time!delivery attempt but no card.just happened to me again with parcelforce.

1 Stars


06 June 2012

terrible service!! had to ring the bell at 8.05 to open up!! they said they were under staffed and could not get my parcel till after 2 --get some decent workers parcel force!!!! parcel has been in uk for a week
Tags: #jokersWrite comment    Report abuse


by on 30 August 2012

Made a verbal request for information on a parcel from China which had sat around Coventry Int Hub now for over 18 hours. Parcel on Express 24 ! First time connected person pulled the plugupon answering. Second time through to an operative at 16.04hrs today 30th. Totally unhelpful , bored and he pulled the plug. No wonder you don't want privatisation !!


by on 04 September 2012

joke ov a service not goin there again

Jim Halpert
1 Stars

Poor service

26 April 2012

Lost my parcel, never use again
Tags: #Poor serviceWrite comment    Report abuse

alexander porter
1 Stars

awful service

17 April 2012

parcel farce fails again. an item i ordered flies from Japan and takes two days to reach the UK. and then it sits for over two weeks in coventry and no one bothers to inform me, i have to search for the item that is missing
Tags: #poor serviceWrite comment    Report abuse

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